Wonderful experience purchasing with platinum hot tubs, absolutely recommend.John was incredibly professional and easy to talk to about options, allowing us time to chose without feeling at all pressured to buy.We purchased an Artesian Elite Quail Ridge which is unbelievable!! The difference we’ve felt already after a only week is amazing.We had a few teething issues initially and the after care from John was superb. We reported an issue very late one evening and by 10am the following day Rob was found to fix the problem and had us back up and running. With such an expensive investment its fantastic to know you've bought from someone who’s after service is as top rate as his sales pitch.Thank you JohnJo & Alex
I had a Great buying experience. John was Very informative and knowledgeable but not pushy just told me the facts to let me decide on which hot tub was the right one for me . I made the decision on an Antigua 52 absolutely love it so powerful and my neck and shoulder muscles feel a lot better 👍👍
If your looking to purchase a hot tub platinum hot tubs is the place to go the service and knowledge about the product is outstanding,John is a pelasure to deal with helpful with out being pushy so pleased with our Nevis overall experience dealing with this company 10/10and best of all is the after care u get, thanks again
So impressed......John is simply marvellous. He does not hard sell you a hot tub, he's very knowledgeable and cares about his products. Having spoken to other suppliers in Chelmsford I felt confident to buy from Platinum Hot Tubs and have already told John I want to get another order in soon. We bought the Monaco for our holiday let business and and can't be happier. Aftersales and installation also excellent.
Amazing service from start to finish and to say we are happy with our hot tub would be a MASSIVE under statement! We were sat in it at 6am in the snow on Sunday morning totally amazed at how we could be outside in such cold temperatures but feel so warm and to lay there late at night and watch the sky and stars is awesome!! Thank you!
1st class hot tub purchased from John at Platinum Hot Tubs, gave great customer service and was in communication the entire process from start to finish. I would highly recommend using John to anyone looking to purchase a quality hot tub.
Amazing service,very knowledgeable,polite and friendly.cant recommend this company enough.we drove from Harlow even tho there is tub centres right near us but none that offers service like this company.they even cured a problem over their phone we had.