Platinum Hot Tubs

One of the leading Hot Tub and SwimSpa suppliers in the Southeast of England

About Platinum Hot Tubs

Established in 2017, Platinum Hot Tubs is an award-winning, family run company, supplying Hot Tubs and SwimSpa’s as well as maintenance, service and repairs.

Our office and show room are based in the very popular Braintree Garden Centre in the heart of Essex.

The business has two divisions. Our showroom, where we specialise in Hot Tubs and associated wellness products for both the domestic and commercial market. Our in-house service team offering our customers prompt and professional after care and a range of comprehensive service packages.

VALUE

We work hard to provide first class customer satisfaction, unrivalled warranties and a range of products that suit all budgets without comprising on quality.

SUPPORT

Following your purchase we can help to maintain your product and have a range of service plans available as well as water care products and accessories.

FINANCE

Finance options are available on selected models - we are credit broker authorised and regulated by the Financial Conduct Authority.

PERSONAL

Our Showroom is located within Braintree Garden Centre and are open 7 days a week . Come and chat with us and we can advise on the perfect products for you.

Latest Blog Posts

Exercising in a swim spa

Exercising in water is ideal for all levels of fitness, the natural resistance from the water takes the weight and supports your body. This is

1 November 2023

How Does an Ice Bath Work?

An ice bath is a popular recovery practice among athletes and fitness enthusiasts. It entails submerging your body in a tub of cold water, usually

1 October 2023

Uncovering the Health Benefits of Saunas

People have used saunas for relaxation and rejuvenation for centuries, but did you know that regular use of a sauna can also provide numerous health

1 September 2023

Seb Scilly

14/11/2023

Friendly and easy to talk too, offers good advice and prompt appointments The go to people for the best in Hot Tub service !!

Ian Cass

13/11/2023

Just had annual service done on Hot Tub - lovely staff - no mess and working like new.

Sabrina

07/11/2023

Due to some landscaping works delayed we’ve been dealing with John for over a year now. Talking with John has been less like talking to a salesman and much more like talking to a friend who is passionate about hot tubs and gives you honest advice. He has spent so much time with us and never felt like he was trying to upsell us. He even stored our hot tub for months for free!! We go to see him to buy our products and ask for advice rather than shop online just for the pleasure. He sold us our perfect hot tub for our situation. Great quality spa, great quality team, the guys who delivered and installed were equally patient and professional. It’s just a great team. Thank you all!! David and Sabrina

David Self

27/10/2023

Continue to give great service and very happy to sign up to the Premium Service for complete re-assurance and hassle free management of Hot Tub

Tom Wright

27/07/2023

Top notch annual service from knowledgable and friendly people that go out of their way to help you and make your life easier. Couldn't recommend more and will be returning for the next one.

Charles Willbe

08/07/2023

Pre-sales, Sales and After-Sales all excellent. Adam guided us through the features of all the different hot-tubs which met our criteria and we were able to sit in one (no water!) closely related to the one we chose. Sales and installation process both went well. About a month later, we noticed a very minor problem with one light (of many!) not coming on which Chris fixed and in the process identified a leak. James subsequently fixed this by tightening a joint which had probably come loose in transit. When buying a hot-tub, honest, caring, communicative and efficient people are highly recommended.

Dan Scott

27/06/2023

True Professional company with polite and friendly staff. A true reflection of a company should be based on if anything goes wrong…… John & Adam turned up to install a new tub for us and we’re devastated after labouring to get the tub into position, after unwrapping to discover the tub was the wrong design (nothing to do with them, they ordered the correct tub from the manufacturer) they told me it was wrong which I would of never of noticed and immediately organised replacement and install a week later, this would usually take at least a month, the team went above and beyond to resolve the issue and have been so helpful throughout even when im video calling them without warning to assure myself that ive got the base and electrical feed correct to location.

Mark Bullen

22/06/2023

I used this company today and what a brilliant service ..fitted me in when they was busy arrived before booked time ..James the spa engineer couldn’t be more professional and helpful..gave great advice and tips took pride in what he was doing ..many thanks Adam(boss) and James will definitely be using them again 5 star 👍👍👍

John West

15/06/2023

A truly professional visit from Chris I have reassurance now that my tub is in good hands with servicing I have learnt what is required to maintain my tub and I know that Platinum will provide the professional service when I need it Top Service 👍

JAYNE HEARD

14/06/2023

Excellent service from these guys. Recommend them 100% ! Fixed our tub so now we have hot water again! Thank you!

Platinum Hot Tubs

One of the leading Hot Tub and SwimSpa suppliers in the Southeast of England

About Platinum Hot Tubs

VALUE

SUPPORT

FINANCE

RECOMMENDED

PERSONAL

Latest Blog Posts

Exercising in a swim spa

How Does an Ice Bath Work?

Uncovering the Health Benefits of Saunas

We’re always happy to hear from you!

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