0%* APR finance available
*on selected models
Our experience has taught us that although it is extremely important to provide a quality product, customer care is significant in your decision-making process and Platinum Hot Tubs will always hold this as our Number One priority.
Platinum Hot Tubs have teamed up with Artesian Spas to provide first class customer satisfaction, unrivalled warranties and a range of USA products that suit all budgets without comprising on quality.
Amazing! My partner and I took a while to find the right hot tub due to making sure it fit in our garden! We found the Iris 4 person and visited John to have a look at the hot tubs. John was really helpful and gave a good explanation of the options and timescales.
What I liked is that he put no pressure on us to buy one and we felt at ease throughout. Only 3 days ago our hot tub arrived and John was here to make sure everything went smoothly. Even after it was installed he was available for advice and I am so glad we bought from him, a top company with quality hot tubs. Definitely recommend!
Amazing service from start to finish and to say we are happy with our hot tub would be a MASSIVE under statement! We were sat in it at 6am in the snow on Sunday morning totally amazed at how we could be outside in such cold temperatures but feel so warm and to lay there late at night and watch the sky and stars is awesome!!
As we haven’t been able to get away on holiday for a while we thought we’d invest in a hot tub to relax at home: a friend recommended Platinum at Braintree and we couldn’t be more satisfied with the knowledgeable, friendly, service that John and his team have provided. Ordering and installation were straightforward and importantly follow up was excellent. In a matter of a few weeks from our first visit we are enjoying all the expected benefits of a super garden spa, as well as finding that “tub time” is a perfect way to catch up with each other in an otherwise frenetic world !
Can’t recommend this company enough. From the initial order until delivery it was a top class service. John who owns platinum hot tubs ensures that installation runs smoothly and couldn’t be more helpful. Customer service is first class. We ordered the platinum elite hot tub and couldn’t be more pleased with it. John had explained that every seat has its own pump and control panel but we didn’t realise how great this was until we used it. We have a nine seater so there is always someone who wants the jets on, someone else off, someone else strong jets and others soft so with this tub you can all have exactly what you want. The quality is second to none. Very pleased and highly recommend.