Welcome To Platinum Hot Tubs Essex
Specialising in American hot tubs | Prices from £3,495

VIEW OUR RANGE

PLATINUM HOT TUBS ESSEX

Providing a huge range of hot tubs for you to choose from. We are UK based!

VIEW OUR RANGE OF HOT TUBS

0%* APR finance available

*on selected models

PLATINUM HOT TUBS UK LIMITED is authorised and regulated by the Financial Conduct Authority FRN 923159 and is a credit broker not a lender. Credit to our customers is from a panel of lenders.

RANGE OF HOT TUBS

Platinum Hot Tubs Essex supply Artesian Spas to provide you first class customer satisfaction, unrivalled warranties and a range of USA products that suit all budgets without compromising on quality.

YEARS OF EXPERIENCE

We are proud to boast that we have over 100 years of combined spa manufacturing experience. We work to make your hot tub experience as satisfactory as possible with our service packages.

COMPETITIVE RATES

Platinum Hot Tubs Essex always working with our supplies based on customer feedback to ensure we are providing you with the best possible rates available. We also run special offers.

BASED IN THE UK

We are based in the UK and so are our Artesian suppliers. To find out about delivery and installation of your hot tub please contact a member of our team today to discuss how we can help you with your dream buy.

CREDIBLE REVIEWS

We provide the best hot tubs at the best possible prices with the best level of customer support available. How ever we don’t expect you to take our word for it. Read our reviews by clicking the Google badge above.

ON GOING SUPPORT

We provide ongoing help and support after your purchase has completed. You may require water care products or accessories to ensure your hot tub continues operating optimally. We are here to help!

OUR SERVICES

MONACO HOT TUB

Was £6,995

Now £5,995

Price includes delivery, installation & VAT

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MONTE CARLO HOT TUB

Was £7,995

Now £6,995

Price includes delivery, installation & VAT

FIND OUT MORE

RHONE HOT TUB

Was £14,995

Now £11,995

Price includes delivery, installation & VAT

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Covering Essex, Suffolk & Hertfordshire

Our experience has taught us that although it is extremely important to provide a quality product, customer care is significant in your decision-making process and Platinum Hot Tubs will always hold this as our Number One priority.

Platinum Hot Tubs have teamed up with Artesian Spas to provide first class customer satisfaction, unrivalled warranties and a range of USA products that suit all budgets without comprising on quality.

What Our Customers Have To Say

Amazing! My partner and I took a while to find the right hot tub due to making sure it fit in our garden! We found the Iris 4 person and visited John to have a look at the hot tubs. John was really helpful and gave a good explanation of the options and timescales.

What I liked is that he put no pressure on us to buy one and we felt at ease throughout. Only 3 days ago our hot tub arrived and John was here to make sure everything went smoothly. Even after it was installed he was available for advice and I am so glad we bought from him, a top company with quality hot tubs. Definitely recommend!

Richard Burton

Amazing service from start to finish and to say we are happy with our hot tub would be a MASSIVE under statement! We were sat in it at 6am in the snow on Sunday morning totally amazed at how we could be outside in such cold temperatures but feel so warm and to lay there late at night and watch the sky and stars is awesome!!
Thank you!

Jenna Browne

As we haven’t been able to get away on holiday for a while we thought we’d invest in a hot tub to relax at home: a friend recommended Platinum at Braintree and we couldn’t be more satisfied with the knowledgeable, friendly, service that John and his team have provided. Ordering and installation were straightforward and importantly follow up was excellent. In a matter of a few weeks from our first visit we are enjoying all the expected benefits of a super garden spa, as well as finding that “tub time” is a perfect way to catch up with each other in an otherwise frenetic world !
Highly recommended…

Graham Milligan

Can’t recommend this company enough. From the initial order until delivery it was a top class service. John who owns platinum hot tubs ensures that installation runs smoothly and couldn’t be more helpful. Customer service is first class. We ordered the platinum elite hot tub and couldn’t be more pleased with it. John had explained that every seat has its own pump and control panel but we didn’t realise how great this was until we used it. We have a nine seater so there is always someone who wants the jets on, someone else off, someone else strong jets and others soft so with this tub you can all have exactly what you want. The quality is second to none. Very pleased and highly recommend.

Craig-dean Shepherd

Google Rating

5.0

Platinum Hot Tubs

5.0

Ian S

17:13 21 Oct 20

We bought our hot tub in January prior to lock down - we were met by John who gave us ample time to look around the displays of hot tubs on offer & answered our questions about running costs (had heard they were pricey to run but actually ours is very reasonable (it's a 3 person hot tub). We agreed a date in April & the team complied with all Government rules etc. It was safely installed with no fuss. Everything was explained but I videod it anyway just in case I wanted to refer back at a later date. We were told any problems to just call which I have done just a couple of times purely for advice. Nothing seems too much trouble so it's not a case "well we have your money good bye" I feel confident that I can call & not worry I'm imposing etc.My wife uses the tub most days and never tires of it and each time she gets out she says how wonderful that was.The hot tubs are quality - I believe from America not the cheap imports available. You get what you pay for. They are very well insulated too which makes them cheaper to run.To conclude we are so glad we bought from Platinum Hot Tubs (Our neighbours recommended them as they have one too). We are so pleased we bought it and thoroughly recommend Platinum Hot Tubs.

Yvonne Townley

11:27 19 Oct 20

Great friendly service and good after care and nothing never a problem always on hand to help and answer any questions,highly recommend,support your local company

Jenni Mills

18:53 04 Jul 20

Excellent service and extremely knowledgeable about the products

Jo Britton

21:55 28 May 20

Wonderful experience purchasing with platinum hot tubs, absolutely recommend.John was incredibly professional and easy to talk to about options, allowing us time to chose without feeling at all pressured to buy.We purchased an Artesian Elite Quail Ridge which is unbelievable!! The difference we’ve felt already after a only week is amazing.We had a few teething issues initially and the after care from John was superb. We reported an issue very late one evening and by 10am the following day Rob was found to fix the problem and had us back up and running. With such an expensive investment its fantastic to know you've bought from someone who’s after service is as top rate as his sales pitch.Thank you JohnJo & Alex

Jonny Bottrell

22:39 06 Mar 20

I had a Great buying experience. John was Very informative and knowledgeable but not pushy just told me the facts to let me decide on which hot tub was the right one for me . I made the decision on an Antigua 52 absolutely love it so powerful and my neck and shoulder muscles feel a lot better 👍👍

Katherine Turner

11:07 06 Mar 20

Knowledgable staff, always happy to help. Great range of spas to choose from.

David Connew

10:25 24 Aug 19

Really helpful chap

Karen Ivory

21:16 27 Jun 19

Highly recommend platinum hot tubs. John is amazing and so helpful and the service is second to none. I won’t trust my hot tub to anybody else.

Ryan Peagram

16:52 09 Jun 19

If your looking to purchase a hot tub platinum hot tubs is the place to go the service and knowledge about the product is outstanding,John is a pelasure to deal with helpful with out being pushy so pleased with our Nevis overall experience dealing with this company 10/10and best of all is the after care u get, thanks again

Poppy

15:28 02 May 19

So impressed......John is simply marvellous. He does not hard sell you a hot tub, he's very knowledgeable and cares about his products. Having spoken to other suppliers in Chelmsford I felt confident to buy from Platinum Hot Tubs and have already told John I want to get another order in soon. We bought the Monaco for our holiday let business and and can't be happier. Aftersales and installation also excellent.

Paul Spurgeon

21:54 10 Apr 19

First class products and services.

Peter Hunt

14:19 20 Oct 18

Always go see John for advice and my chemicals. Great prices and unbiased help.

Guy Levi

12:38 21 Mar 18

We would not hesitate to recommend Platinum Hot Tubs. We love our Hot tub and as important there aftercare service is second to none. Fully recommended A++

Scott Winterburn

23:33 27 Dec 17

Very good advice and a non-pushy approach. Excellent after sales care. Highly recommended.

Jenna Stevens

10:02 15 Dec 17

Chris DeBond

13:16 18 Nov 17

1st class hot tub purchased from John at Platinum Hot Tubs, gave great customer service and was in communication the entire process from start to finish. I would highly recommend using John to anyone looking to purchase a quality hot tub.

kay merrington

19:13 25 Jun 17

Amazing service,very knowledgeable,polite and friendly.cant recommend this company enough.we drove from Harlow even tho there is tub centres right near us but none that offers service like this company.they even cured a problem over their phone we had.

Shawn Bentley

17:07 10 May 17

Great experience, great company. very knowledgeable people. fantastic service.

See All Reviews

Facebook Rating

0.4

Platinum Hot Tubs

0.4

Karen Daly

2020-10-17T09:37:12+0000

Very helpful and friendly service, installation team were great, we look forward to many years of enjoyment of our new tub 😁

Daniel Ayres

2020-08-07T18:35:07+0000

always very helpful, excellent service done every year

Anna Hayes

2020-07-10T19:27:50+0000

Had our tub installed last Friday, great service from start to finish. Installers removed fence installed gave lots of advice and fixed fence really well. John good knowledge and sorts everything out. Quality tub good price very happy thanks John. 👍

Julia Brown

2020-06-25T06:45:20+0000

Have to applaud the service team at Platinum Hot tubs. Despite not originally buying our swim spa from them they provided a comprehensive overhaul and service this week us. Punctual, thorough and knowledgeable. Will book for regular servicing with them without hesitation.Highly recommended.

Vicki Ball

2020-04-30T18:29:22+0000

We have been really impressed with our hot tub, from the buying process, installation and the aftercare John has given us has been invaluable.Thank you

Colin Siebert

2020-04-22T16:34:59+0000

Thoroughly recommend John and Platinum Hot Tubs. We received professional advice when looking to purchase a hot tub and this was followed by excellent service and communication when we took the plunge! Great after sales service, which is exactly what you need when buying something like this. First class.

Leone Coleman Demetriou

2020-04-15T08:05:54+0000

Amazing service and aftercare. It really helps when you are purchasing something you have no idea about and need to learn all about. It’s invaluable to have someone on the end of the phone. Would definitely recommend.

Elaine Wilks

2020-03-08T16:23:39+0000

Well I can’t recommend john at platinum hot tubs enough very informative and very knowledgable about his tubs, and goes out of his way to be helpful as well,and is in no way pushy.and the service engineer rob is great too at installing the hot tub.

Bonita Morris

2019-09-19T09:25:32+0000

Great service, great product ! Loving it

Dean Seearch

2019-07-04T17:43:49+0000

Excellent service from platinum hot tubs.our Island spa was delivered today and we are so happy with it.i would highly recommend John and his team. thanks platinum hot tubs.

Shell Gough

2019-07-04T09:44:37+0000

Great service from Platinum Hot tubs. our Island Spa Nevis was delivered today and we are absolutely thrilled with it. I would fully recommend John and his team. thanks Platinum Hot tubs.

Janine Patching

2019-04-30T07:59:17+0000

A massive thank you to John Garwood for his help and advice. The swim spa was a massive purchase that took months of research. He was the 1st person we went too and he told us to shop around after advising us. It was so refreshing that there was no hard sale! We wet tested 6 different companies from Hydropool, Wellis, Endless Pools, Hot springs, hot tub barn....Artesian was by far the best! The massage on the hot tub is unbeatable and we love the way the swimming pool jets increase by 1% at a time! The filtration is amazing on these spas and John has been there every step of the way. Excellent service, would highly recommend! 😁😉

Marc Crimmin

2019-04-12T15:37:46+0000

After looking and wanting a hot tub for years I found Platinum hot tubs. I have looked at lots and lots of hot tubs from different companies but was very impressed with platinum. Decided the monte carlo model was the one for me. I couldnt find the same spec hot tub for the same money anywhere, lots of cheap tubs out there which promise 100 jets and sound system but only had one small pump with a tiny heater plus had very bad reviews from customers and the companys had changed their name many many times to try and distance themselves from the 1 star reviews. Some even had Facebook pages setup to talk about how bad they were.I spoke to John at platinum many times about different tub and he answered all of my questions without the hard sell. very happy with how smooth the installation was and the tub itself is brilliant, the whole family love it. If you want a hot tub then I would definitely recommend going to see their range.

Sam Howard

2019-01-16T16:52:38+0000

After lots of research and shopping around we decided to buy from platinum hot tubs and I’m so glad we choose them, from sales to delivery to there aftercare they have been great! Delivery was on time and went smoothly and after care has been amazing, as this is our first hot tub we have had to ask lots of questions and John has been great it’s nice to pop in and see him as his always happy to help 😊 definitely recommend platinum hot tubs!

Dan Mackay

2018-11-06T21:45:55+0000

You simply cannot praise John and his team enough. He bends over backwards to provide the best service he can. Nobody else could ever compare to him in terms of what he offers, his service and his perfect mix of professionalism mixed with friendliness. Thanks once again John, for helping service and repair my poorly tub.

Karen Parkhurst

2018-10-17T20:39:42+0000

We looked around at a couple of hot tub retailers and when we met John we knew that what ever hot tub we got we wanted to purchase from Platinum Hot Tubs. He is great at educating you about all the options so you can make the best choice for you without the hard sell that you get at other places. The insulation was very smooth and Rob who carried out our set up and fitted the cover lifter took his time to explain more about the tub and how to look after it. They are a very friendly and professional team. Highly recommend

Lisa Stansfield

2018-09-23T19:01:03+0000

Excellent service from time of enquiring to delivery to after sales. Extremely happy with advice given and hot tub chosen, suits our needs. Was happy to be supporting a local business at the same time. John and his team are very helpful before, during and after our purchase. Would definitely recommend to anyone considering purchasing a hot tub.

Neil Palmer

2018-08-12T12:34:55+0000

Great company. Professional, knowledgeable, friendly staff. Highly recommend. Excellent service and aftercare.

Claire Palmer

2018-08-08T16:38:20+0000

Great company excellent choice of hot tubs. Extremely friendly and knowledgeable. Not pushy just lots of advice. Installation brilliant, great engineers . Communication good, after sales readily available. Thank you

Lisa Morley

2018-07-27T13:10:04+0000

Excellent services from our first enquiry to the instillation of our Hot Tub .Answered all our questions and explained how everything work really well as we had no idea what we were looking for to start with , instillation team really efficient and I was amazed how quickly the HotTub was installed. Thank you.

Mandie Evans

2018-06-14T10:35:58+0000

Thank you John - Fantastic service from yourself and your team. Reasuring from beginning to delivery . A*

Jennifer Joyce

2018-06-02T16:55:38+0000

Wonderful Service from John and his team. From the moment we decided that we wanted a hot tub to it arriving safely in our garden 5 � from start to Finish. Highly recommended. From Jenny and Lee

Katie Henning

2018-05-25T15:58:42+0000

Great service. They Look after our hot tub. Service it a supply all chems Thank you

Stephen Tidmarsh

2018-03-14T10:29:39+0000

Fantastic Service provided from John at Platinum Hot Tubs, wasn't 100% sure what we wanted when we were looking for a hot tub, after speaking with John everything become clear, very helpful, very knowledgeable, delivered and installed yesterday without any issues, install team were great, even offered to help me put the fence back up that I removed for access!Highly recommended.

Rob Lewis

2018-01-11T15:04:43+0000

Jenna Browne

2017-12-15T10:01:23+0000

Jenny Jackson

2017-11-16T14:48:15+0000

Highly recommend we purchased a island spa from John and couldn’t be happier the kids are in it every evening and my husband and I use most nights very relaxing couldn’t be happier �

Graham Milligan

2017-10-09T19:23:13+0000

Craig-dean Shepherd

2017-10-05T14:21:50+0000

Can't recommend this company enough. From the initial order until delivery it was a top class service. John who owns platinum hot tubs ensures that installation runs smoothly and couldn't be more helpful. Customer service is first class. We ordered the platinum elite hot tub and couldn't be more pleased with it. John had explained that every seat has its own pump and control panel but we didn't realise how great this was until we used it. We have a nine seater so there is always someone who wants the jets on, someone else off, someone else strong jets and others soft so with this tub you can all have exactly what you want. The quality is second to none. Very pleased and highly recommend.

John Norris

2017-08-28T12:51:42+0000

Great Service - John arranged for our old hot tub to be removed and the new one installed. this was no easy task as one had to be lifted out over the garage with a crane and then the new one lifted back over. All went very smoothly. The Nevis is absolutely brilliant - just back from a long bike ride so off to soak the muscles now. Thanks for a 5* service.

Raven Henderson

2017-07-19T11:31:12+0000

Excellent, � went here to get advice on some chemicals for our intex 12' paddling pool and the guy John was very helpful for me and my husband, great advice and service. Explained really well and couldn't be more helpful, now my husband wants a hot tub , only went in to get some chlorine granules lol now he's in the garden looking at where to put a hot tub � hopefully one in the future. Cheers John �

Toby Scholes

2017-07-17T17:26:16+0000

Popped in today after looking at many hot tubs but not really knowing what I'm looking at. John was very helpful and informative. Spending about an hour explaining about everything from types of tubs to maintenance. Came away very happy with the service as not once did my partner or I feel pressured into buying one. If we do purchase one we will not be looking anywhere else. Thank you.

Minnie Brown

2017-07-09T13:20:41+0000

We have recently bought an Intex hot tub elsewhere but had been given no guidance whatsoever about how to use chemicals to keep the water clean and safe. Friends told us to talk to John at Platinum Hot Tubs which we have just done! What a friendly, helpful and approachable guy! Thank you so much John. We now have exactly what we need to keep our water in tip top condition!

David Utley

2017-07-04T21:29:38+0000

Carly Canning

2017-07-02T19:56:07+0000

We are really pleased with John's work. Our hot tub looks brand new after the service on Thursday. Fantastic advice and amazing service. We would highly recommend.

Kay Merrington

2017-06-25T18:57:35+0000

Highly recommend this company.i phoned today and got a very polite and helpful gentleman who dealt with what I needed.after my call we went to visit the centre where we met John.we explained how we'd got our hot tub nearly 2 yrs ago from van hages and how we've had nothing but problem and unhelpfulness.john explained everything so easily and clearly and even told us to contact him with any issues.we left feeling positive again about our tub.Anyway got home and found we had another issue so I contacted John who promptly diagnosed the problem and we're back up and running again.Thank you so much for the excellent customer service.5* is really not enough to rate this company

Hassan AJ Shakir

2017-06-15T19:56:13+0000

Kylie Robinson

2017-05-21T11:56:28+0000

We have wanted to buy a hot tub for years and finally took the plunge (!) and had our tub delivered on Friday. We cannot recommend John highly enough. He is so knowledgeable and listened to what we wanted to make sure we bought the right model for us. The delivery and installation was first class, arrived first thing in the morning and was installed and filled and heating up by mid morning. John came back that evening to ensure that we were happy and to answer any concerns and is always at the end of the phone if we need anything. We are so so thrilled, it's the best decision we made and cannot recommend John and Artesian hot tubs highly enough. Thanks John!

Kelly Roberts

2017-05-18T20:28:10+0000

We had decided we wanted a hot tub and had started looking about and gathering information. We met with John and was really pleased with the service he offered and his expert knowledge. We went ahead with the sale and have never looked back. John was here for the installation, he has always been at the end of the telephone to answer out endless questions and 1.5 years later still is. John has been amazing and offered a fantastic service. We still pop in and see John to get our chemicals etc. We can honestly say John is fantastic and we would 100% recommend him

Kellie Shillings

2017-05-15T17:05:55+0000

Having decided to buy a hot tub we looked at many places but only Platinum Hot tubs went that extra mile to ensure we purchased what we needed. I suffer from an auto immune disease and finding the correct hot tub was of great importance. John took the time to listen to our requirements and let me try getting in and out of a hot tub to ensure it was right. He came to our home to ensure we had the right space and accessibility and discuss further queries we had. I can honestly say that this was a great purchase and significantly helps my condition. John is always available to answer questions we may have. I highly recommend Platinum hot tubs to everyone.

Dave Cahill

2017-04-29T08:56:39+0000

I have a artesian hot tub from John ...Best decision made he went above and beyond fantastic tub great customer service always willing to help nothing is ever a bother no matter what time of day A⛤company to deal would recommend without hesitation.

Next Reviews

Welcome To Platinum Hot Tubs Essex

PLATINUM HOT TUBS ESSEX

VIEW OUR RANGE OF HOT TUBS

0%* APR finance available

RANGE OF HOT TUBS

YEARS OF EXPERIENCE

COMPETITIVE RATES

BASED IN THE UK

CREDIBLE REVIEWS

ON GOING SUPPORT

Covering Essex, Suffolk & Hertfordshire

What Our Customers Have To Say

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